February, 2014

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Cost Saving Tips

While Painting With Pride will cheerfully complete all phases of your project, we offer some suggestions which allow you to realize significant savings. These tips are meant to be options only. You can elect to do as few or as many as you choose. We again are more than willing to do all!

  • By purchasing your own paint and verifying colors you save the time we would spend devoted to this task. Also, we are happy to pass on to you our tremendous discount at Sherwin Williams Paint when you pay directly. If you’d like, rather than handle the paint yourself, Sherwin Williams will deliver it to our shop and we will bring it to your home at no additional cost to you.
  • Drywall repairs are time consuming. It takes time to look for flaws and damage, mark the areas that need addressing, spackle these areas twice at minimum, then sand and prime the spots, and clean up the mess. However, you can save by doing some or all of the repair-related work. Most helpful is for you to at least mark the areas you want addressed. Again we want to do it all and are ready to do it all.
  • Do not move big furniture. We will need to strategically move it as we see fit. Small things such as personal items, curtains if possible, pictures, lamps, and rugs are best moved out of the area being painted. Anything too heavy or cumbersome will be moved by us.
  • Removal of light and socket plates is an easy task but can add up on big jobs.
  • Clean up. We make every effort to be neat and orderly while completing our work but clean up is a necessary and appreciated part of the job. We don’t want you cleaning up after us and we want to leave your home looking wonderful. Let us know if we’re doing too much or if you want to get involved.
  • On jobs that can take several days, end of day clean up of drop cloths and equipment takes time and setting up the next day takes time. Let us know if you want us to avoid unnecessary efforts or if you want additional efforts; either way is acceptable to us.
  • Talk to us. Communication is the key to success! We are truly experts and complete each job with high standards of excellence. There may be times when our standards exceed your individual needs. Let us know what level of perfection is desired for your particular project.
  • You can step back and watch or get totally involved. We are here to serve you, and/or work along side you.
  • Check your daily time sheets to keep up with what’s being done.

We are committed to serve your individual needs and requests.

Why “Buy the Hour”?

Answers to real concerns and a clear understanding why.

Q. Why not just give us a set price?
A. We can give you a set price but we will be forced to factor in all those things that can happen but probably won’t. Anybody with long term business success knows you can not bid the job low hoping things always go exactly as planned. That is a recipe for failure. In many cases the low bidder will adjust the quality of a job to compensate for their mistake.

Q. How come other companies give prices that include materials, job preparation and painting?
A. For the same reason we did for almost thirty years now…because that’s just how its always been done. Labor costs are not the same today. We will show you how to keep the cost of your project down and focused.

Q. Why does Painting With Pride have to be different than all the others?
A. Painting With Pride has a proven record with over 7,500 satisfied customers in this area. We don’t say or do anything that we can’t stand behind. We don’t have to convince you of our honesty and integrity. Our reputation with our customers and even our competition is impeccable. When we say you can trust us we back it up with our policy of “payment upon completion” and a record of success.

Q. How is it that we save by your “Buy the Hour policy”?
A. We are expert painters. We know how to manage each job to completion with the best success. When we are applying our painting skills you are getting great value. We can not however charge less for driving to the paint store waiting in line, verifying colors, moving personal items, looking for flaws in drywall, preparing walls and trim, and cleaning up than we do for actual painting.

Q. But aren’t all those duties part of the job of a painter?
A. They certainly are and we are happy to do it all. However, in the same time it takes to get the paint an entire bedroom can be rolled out. This is your choice. We are attempting to eliminate the expense of the job which you willingly elect to do at great cost savings to you.

Q. But we just want the job completed. We don’t have time or desire to get involved.
A. That’s great. We’re ready to do it all cheerfully, fairly, and with perfect understanding. This is how we built our business and will continue to offer a full service job. However, many of our customers have expressed deep appreciation for the options which can save them money. You decide.

Q. But I don’t know how to spackle.
A. We do and will. You can save here simply by marking what’s important to you. Not everybody has the same needs. If you want perfect walls, tell us; we know what to do.

Q. How much paint do I buy and where do I go? How much do I save?
A. Many times we give you the amounts on the spot at the time of estimate. You save by enjoying our substantial contractor’s discount. By paying directly at the paint store yourself, we don’t spend our time or money so there is no added cost to you.

Q. I want the savings and don’t mind paying for the paint at the store but can’t manage carrying the paint.
A. This is not a problem. You can pay for it and have Sherwin Williams deliver it to our shop at no additional cost to you. Then we simply bring the paint from our shop to your home. No charge. It’s our pleasure.

Q. I can not be part of an open ended agreement that has no limit.
A. You are in complete control at all times. If you’re not happy with our performance (which has never happened) then we will stop whenever you choose. It won’t happen. We will soon after starting demonstrate to you that you made the right decision. Our workforce is committed to completing the job to your satisfaction.

Q. Another company’s quote is the same with materials and prep as you estimated for labor only.
A. Our understanding of that is as old as the business itself. We know by many years of trial and error what it costs to run a business. We know our labor rate is not only fair it is necessary. This topic is sensitive. We can only point out that our business adheres strictly to all licensing regulations, pays all our local, state and federal employee taxes, insurance, unemployment wages, and all other legitimate business expenses. We operate in business legally, ethically, and scripturally. We’re not practicing, experimenting, working out the kinks, or learning the hard way. We have total confidence in our formula of success. Our rates allow us to treat our customers to a wonderful group of employees who are treated to equal respect, enjoy their jobs, and are rewarded with the fruit of their labor.

Q. We just want the cheapest price for us. Why does that other stuff matter to us?
A. We can only do our best to answer your questions. We will trust that if you choose another company you will remember us next time and discover why only Painting With Pride has stood the test of time.

Q. I want to trust you but everybody tells me I’m being foolish.
A. We can appreciate that. We are living in a fallen world where trusting does seem foolish. However, unlike our competition, who can be a lot cheaper, we don’t ask you for any payment until you are satisfied. (FYI: It is unwise to give deposits on primarily labor quotes.) You may also have friends or family call us to ask more specific questions. If you choose us it will be because you trust us. We value your trust more than anything. We will do all we can to deserve and protect the trust you place in us.

If you have other questions you believe should be included above, please contact us.

Luke 6:31 Do to others as you would have them do to you.

“Buy the Hour”

Our Service Mark Program

Since 1977 Painting With Pride has been establishing itself as a leader in the field of residential painting. Both interior and exterior painting and all work related to maintaining your home has been our area of expertise. We have always offered a full service to our customer including expert preparation, color coordinating, material specification, strategy planning and maintenance to list a few.

We have also come to understand that not everyone’s project requires full service. We have the solution for that as well. You can “Buy The Hour” and we will do any part of the job you don’t want to do!
• Don’t like prep work – we’ll do it.
• Don’t like high areas – we’ll do it.
• Carpentry repairs – we’ll do it.
• Just want us to “paint only” – we’ll do it.

We can do just what you want quickly, neatly, professionally, and with reasonable prices. We don’t lower our standards, we just focus on the task at hand. “Buy The Hour” allows you to spend only what you want. You are in complete control. We come to your home with a fully equipped company van and professional staff committed to serving whatever your needs.

However, if your heart’s desire is to enjoy Painting With Pride full service, we remain committed as we’ve been in your neighborhood for over thirty years.

Stop painting your house!

For many years now Painting With Pride has talked more customers out of painting their exterior then any company in history. Many homes don’t need a complete paint job. If 30% of your home’s paint is failing that could mean 70% is possibly in good shape. This means big savings to you with no decrease in quality. Our touch-up program has been honed and improved over many years. We are experts at making your house look great and protecting it for years. In many cases its not the paint failing it’s the paint job and a few hours devoted to targeting these areas is all you need to get your home back to the way you want it.

Our “Buy the Hour” is a full proof way to control the cost. We do only what you want, no more no less.

Reflections on our 30th Anniversary

May 27, 2007

My first thought is “How do I keep it brief?” Then I remember because that’s how history is, brief. Statistically, by my calculations, less than one in ten of those who will read this can fully understand what its like to have a 30-year career. Maybe half the readers would be old enough to have worked for 30 years. Many may not think a 30 year career is even likely and some may not even be 30 years old. Too much fun!

Anyway, on May 27, 2007 Painting With Pride, Inc. indeed turned 30 years old. Not by stretching out the facts such as helping somebody paint a house years before but by a legitimate license date of May 27, 1977. (See our photo gallery!)

I thank so many of you who have watched us over the years and know the facts.

In April of 1977, I turned nineteen years old. In May, I was licensed by the Maryland Home Improvement Commission (MHIC) and given license # 4300. Today MHIC issues numbers in the 7 or 8 digit range. Also in 1977, I bought my first van, an old 1970 Ford Econoline, which first I tried spray painting then decided to brush and roll it. Believe me when I tell you painting it that way never hurt the book value. I paid $200.00 for it. It was a 4 speed on the floor, 6 cylinder junk yard bound saved from the crusher all I could afford standard van. That old van was a blessing and launched Painting With Pride, Inc. into its infancy.

My friends were so impressed. Some went off to college and others went into private sector and labor jobs. Others joined the military and served our country. But myself and a few other entrepreneurial spirited youngsters headed off to the world of the self-employed. I’ve been asked many times over the years how I came up with the name Painting With Pride. I don’t know honestly. But I do know that early on I was told by many that Painting With Pride, Inc. is a slogan not a name…is, too! Today, as then, we are Painting With Pride, Inc.

My first business cards were typed out on an old manual typewriter, way ‘hi-tech’. Soon after, a buddy of mine made some cards up on a printer. I then adopted green as my letterhead color (the early ‘80s) before settling in on white, red and black in the mid-80’s with our worldwide recognized Painting With Pride, Inc. swale. Okay, locally recognized!?

In December of 1978, for a monster sum of $5,078, tags & title included, I purchased my first new Chevrolet van: green, no air conditioning, 3 speed on the column, 6 cylinder, no extras whatsoever. Myself and 5 other proper and well-behaved young friends promptly drove it to Florida for a much deserved fling. Back in 1978 things were much different than today and many of us now know that the six of us were not alone on that trip. Thank you, Lord!
That van served Painting With Pride, Inc. for almost 17 years until it become like the old 1970 years before. Many other vehicles have been used over the years. In the early ‘80s when our letterhead went white so did all the trucks. That would never change.

I alone could never claim any measure of success Painting With Pride, Inc. has been blessed with. In the very beginning, I worked out of my parents’ house with their full support and assistance. My mother was to type estimates, help with insurance, be an all around encourager. My dad, busy with his own job and still raising 5 boys, actually helped with one of my first jobs, glazing windows. All four of my brothers swung a brush at one time if only briefly. My next younger brother, Jim, basically worked his way through high school and college with Painting With Pride, Inc. My youngest brother, Matthew, worked with Painting With Pride, Inc. from early high school and for 17 years after until he started his own painting company. Jim now owns Anderson Davis & Associates, CPA in Glen Burnie and has been my trusted friend and brother doing all our financial and tax work.

Later on around 1985, my dad actually retired from Bethlehem Steel after 27 years and came to work for Painting With Pride, Inc. He never painted but helped do all the carpentry repairs. He was a good man and our customers loved talking with him and appreciated the care he would take on their homes. He died suddenly on 8/27/1992 at the now very young age of 63. We had a wonderful seven years working together and a lifetime of good memories. God is good – all the time.

My family has always been very supportive and continues to encourage and help in many ways. Many changes have taken place over the years. Great changes allowing growth and wisdom. Heart-breaking changes including deaths and divorce, loss of valuable employees and retired business associates. We have been privileged to watch many young people who worked for Painting With Pride, Inc. through high school and college move on to have successful careers, marry and have children. Many of my competitors today started off as helpers with Painting With Pride, Inc. and stop back to keep in touch.

Our workforce is our strength. I estimate that we have had well over 1,000 employees over the years. At the time of this writing, we have employees with a total of over 50 years experience with Painting With Pride, Inc. That is really incredible in this industry!

Our leader, Jeff, joined us in 1990. I believe him to be the best in the business all in all. Brian and Kim have both been with us since 1997. They are much more than employees; they are the business today and hopefully when I’m done, they will continue.

In 1976 when I started painting, I bought my paint from Sherwin Williams Paint. I still do. We are by any account Severna Park Sherwin Williams’ longest and most loyal painting company customer. We trust them to treat us and our customers with reliability and respect. We, along with their paint, have weathered many storms and industry changes. Painting With Pride, Inc. didn’t give in easily on the idea of latex enamel, latex stains, quick drying primers and many other products are today standards in the industry.

One thing we won’t claim in our history is perfection. We are now and always will be a work in progress. We have always been and always will be above all an honest company with unsurpassed integrity. I wish we could say that we have never had an unhappy customer. That’s not true – or possible. The fact is we work for an average of 400 different families each year. In a perfect world, we could make everyone happy all the time. We know our heart’s desire is to please. But, even with a 98% success rate, we fall short. We do know that we are the safest bet in town. We always have and plan to forever work without deposit. This is our demonstration of our confidence in our ability to get it right.

Our goal is no longer based on being the largest painting company as it once was. One year we had 102 W-2s and as many as 27 paychecks a week. We’re very happy today with an average of 10-12 of us throughout the year. Our workforce consists of family-driven individuals who work 40 plus hours per week. We’re not done but we’re not practicing anymore either. We have a well-oiled machine with many of the holes plugged and wrinkles all ironed out. We are experts in our field with knowledge to know how and the willingness to do what’s right.

We’re an open book when it comes to our “Buy the Hour” service-marked program and welcome all our competition to see how we do it. We will always love this industry and only hope to continue to serve our community for many years to come.

Sincerely,
All the staff of Painting With Pride, Inc.
PS We’d love to hear your comments. Please email or call us!